WELCOME TO OUR NEW USA B2B TRADE PLATFORM - SHOP NOW

FAQ's

Q: How do I place an order?

A: Add the items to your basket, go to check out, enter your details and click submit your purchase order! You'll only be able to checkout when we've approved your account, and you'll need to log in to see your shopping cart. Problems checking out? Email sales@upcirclebeauty.com & we'll be happy to help.

 

Q: How do I receive POS materials?

A: Our free of charge Point of Sale is still available with each order. Under the section "Point of Sale" you can select which items you would like to receive. Please note that certain POS is limited. If you have a special request, please email sales@upcirclebeauty.com directly after placing your order. We will try our best to accommodate your request!

- Upcycled Product Display ($45)

- Sample Sachets (contain plastic)

- Flyers

- A4 & A3 Posters (for display/physical stores)

- Sample Jars (for display/physical stores)

 

Q: What are your bestsellers?

A: Find our Bestselling products here!

 

Q: What products are suitable/recommended for dry, sensitive and oily skin.

A: You can find our recommended products for each skin type here:

Dry/ Dehydrated Skin

Sensitive Skin

Oily/ Combination Skin

  

Q: How much is shipping?

A: Shipping is free for standard wholesale orders over $500 for mainland Us. For orders below $500, shipping is $15, and calculated at checkout for orders outside the US.

 

Q: What’s your MOQ/Minimum Spend?
A: Our standard MOQ is $250.

 

Q: Where can I find the imagery for my website/ Social Media pages?

A: Please find our Stockist Imagery Folder here! For Social Media content, please check the 'Social Media Assets Bank'!

 

Q: Where can I find my nearest stockist? 

A: We have a map of our stockists available to customers here on our D2C website. Not on the map? Email sales@upcirclebeauty.com to be added.

 

 Q: Do you offer any large order discounts? 

A: We do! Shipping fewer, larger orders is better for us, and the planet! We offer the following large order discounts:

  • 5% on orders over $1500 (use discount code UPCIRCLE5)
  • 7.5% over $2500 (use discount code UPCIRCLE7.5)
  • 10% over $5000 (use discount code UPCIRCLE10)